1.24.2022

We have additional staff out this morning and more in quarantine as we try our best to deal with this challenging omicron wave of Covid.

We wish all affected team members a speedy recovery.

Service & Turnaround Times Impacted

• Please order online if at all possible. Phone ordering is severely limited currently.

We are operating on a skeleton staff at this point. The normal turnaround times, communication, and follow-up we expect to deliver (and you've come to expect from us) is a SIGNIFICANT CHALLENGE for us right now.

As we get more healthy team members back, we expect that to change for the better, of course.

PLEASE BEAR WITH US.

Thanks again for your patience and understanding.

- Atlantic British Customer Service

1.18.2022

Like many businesses, we are feeling the impact of the latest Covid omicron wave.

We have a number team members out currently and wish them a speedy recovery.

The staff shortages have left us a bit thin and we ask for your patience as we address these challenges.

Recommendations:

• Please order online if at all possible. Phone ordering wait times are currently longer than usual.
• Please bear with us. If we can't get back to you immediately, we will do so as soon as possible.

Thanks for your understanding and patience.

- Atlantic British Customer Service